We are the Authorised Service Centre for Bulova watches and
undertake all warranty and non-warranty work on site by our qualified watchmakers.
Your Bulova watch is covered by a 3-Year International Warranty.
If your Bulova watch needs warranty service or non-warranty service, we recommend completing the steps below.
- Download and fill out the Service Request Form.
- Pack your watch securely in a signature required courier pack. Do not include your original watch box or packaging. Enclose the service request form in the package along with your filled out warranty card. Failure to enclose your warranty card may result in charges being incurred.
- Ship your package to us (see address below). We recommend keeping note of your tracking number and ensure your details are filled out in the "Sender Information" on the back of the package. Pilbrows Watch & Clock Restorations is not responsible for lost or stolen packages.
- We will email you when we receive your package and enter your repair order into our system. It will then take a few days to assess your repair before your watch is serviced. You will be notified about any costs that are not covered by warranty.
- Upon completion we will contact you confirming return shipping details and with payment information (if applicable).
19 Tamamutu Street
Bulova was founded in 1875 by Bohemian immigrant Joseph Bulova with a retail store selling jewellery and watches. However watches were his passion and in 1912 Bulova launched his first plant dedicated entirely to watch production.
The iconic visual style of his first advertising made its watches popular with the American public. But precision and technological research became imperative for Bulova and in 1927 he set up an observatory on the roof of a New York skyscraper to precisely determine universal time.
By 1923 Bulova had become a renowned watchmaking company and in 1926 Bulova produced the first advertisement broadcast on radio, announcing the first time beep in history: ‘At the tone, it's eight o'clock, Bulova Watch Time’, an announcement heard by millions of Americans.
Bulova also produced the world's first television advertisement, on July 1, 1941 (the first day that commercial advertising was permitted on television) on New York station WNBT (now WNBC).
The famous Bulova Accutron first sold in October 1960. This was a revolution in watchmaking and used a 360 hertz tuning fork instead of a balance wheel as the timekeeping element, qualifying the Accutron as the first "electronic watch" and was guaranteed to be accurate to within a minute per month, or 2 seconds per day, considerably better than mechanical watches of the time.
In the 60s, the company was involved in a notable space age rivalry with Omega Watches to be selected as the 'first watch on the moon'. Unfortunately for Bulova, Omega ultimately won the race however in 1971, a Bulova chronograph was carried on board Apollo 15 by mission commander David Scott. During Scott's second excursion to the moon's surface, the crystal on his Omega popped off. So on his third lunar walk, Scott used his backup Bulova. All twelve men who have ever walked on the moon wore an Omega Speedmaster that had been issued by NASA. Those watches are deemed to be government property and had to be returned to NASA after each mission. The Bulova Chronograph Model #88510/01 that Scott wore on the lunar surface is the only privately owned watch to have walked the lunar surface. That third excursion lasted almost 5 hours and watch shows "significant wear from exposure while on the moon, and from splashdown and recovery". The watch sold in 2017 for US $1.625 million, which makes it the most expensive astronaut-owned artefact ever sold at auction.
In 2010, Bulova introduced the Precisionist, a new type of quartz watch with a higher frequency 3-pronged crystal running at 262,144 Hz, eight times the industry standard 32,768 Hz. This makes it accurate to ±10 seconds per year making it one of the most accurate mass produced watches in the world.
Todays Bulova range includes notable models such as ...
- Ultra High Frequency (UHF) Precisionist
- Rubaiyat, Bulovas reinvention of its first ever ladies watch produced 101 years ago
- Lunar Pilot, a modern reproduction of the watch worn by David Scott on the surface of the moon
- CURV, the world's first curved chronograph movement introduced in 2016
- GRAMMY edition, made in conjunction the Recording Academy as the Official Timepiece Partner for the 2018 GRAMMY Awards
- Classic Automaticfully mechanical self-winding watches